WEBSHOP
Equally important are the orders of our webshop where we look for constant sustainable improvements.
Accordingly, we transitioned to shipping boxes that perfectly fit our shoeboxes to avoid using unnecessary carton usage and plastic filling materials. Within the box, we only include a packing slip, whereas other documents/information are provided digitally to minimize paper usage. Additionally, our customers from the Netherlands can make use of our paperless return system now.
SIZE ADVISE
Furthermore, we joined forces with EasySize to provide better sizing advice to our online customers. In the hope that we can reduce orders with multiple shoe sizes, returns based on wrong shoe sizes and therefore reduce extra packaging and shipping pollution.
PRODUCT PRESENTATION
Besides, good sizing advice product images are one of the most important elements of selling online to avoid disappointment. Hence, we include high-res pack shots of every product with multiple angles and pictures that show how you can wear them.
REPAIR POLICY & SUSTAINABILITY
Nubikk strives to deliver perfect products, but sometimes it can happen that something is not as it should be or gets defected. We will always look first to repair the damage/defect by an expert to reduce unnecessary waste. Only if repair is not possible, an alternative solution will be offered.
Also, we provide customers with free shoe components such as eyelets, cones, shoelaces, etc. when necessary to extend the product lifetime of our shoes. Products returned/exchanged with a beauty error are not thrown away but get a second chance through an internal sale or a local sample sale.
Last but not least, we provide shoe care advice and shoe care products on our webshop and physical store to extend the product life cycle of your Nubikk shoes. Nubikk's own protect spray and cleaning soap are 100% natural water-based solutions and are eco-friendly.
NUBIKK X 95 PERCENT
Nubikk x 95percent.nl: A step towards a more sustainable future.
At Nubikk, we cherish not only the craftsmanship behind our collection, but also value a more sustainable future in the fashion industry. We are proud to share our partnership with 95percent, a company dedicated to reducing waste and promoting a sustainable future.
At the heart of this collaboration are imperfect pairs, such as customer returns and sample pairs. Instead of considering these shoes lost, we give them a second life thanks to 95percent. Here, the shoes are inspected and get touched up by experienced shoemakers. The result? Shoes ready for any new adventure.
By consciously handling our imperfect pairs, we not only reduce waste, but also offer our customers this collection at a fair price. We are proud to say that 95percent purchases nearly 1000 shoes from Nubikk annually. This is a step towards a more sustainable future.