Nubikk's return policy enables you to return the product for any reason within 14 days after receipt.
You have the right to open the package and check the content but the product must be returned unused. We, therefore, recommend that you try on shoes on soft surfaces (e.g.carpet). All original packing and labeling must be intact when returning the goods.
If an order is returned, always keep your tracking number and a copy of the receipt, so you have proof of shipment.
When returning goods, please ensure the return form is enclosed. If the return form is not enclosed, please print, fill out and enclose with the parcel.
Also, you must print the 'PACKING SLIP'. This can be found as an attachment in the confirmation mail that is sent to you after shipment.
Shipping costs are not refundable (with exception of free returns in The Netherlands, Belgium, and Germany).
International returned items must have the following written, positioned above the address:
'Returns and repairs of Dutch
The address for returns is:
5165 NL Waspik
Please be aware that our return procedure will take at least 5 working days. After being processed you will automatically receive an e-mail.